Please be informed that we can now process Online Account Registrations without the need for printing or downloading any documents.
A personal appearance is also no longer required. All you need is a working webcam, ready for identity/liveliness and ID verification.
We can also do KYC via recorded zoom video conferencing if you not have a working webcam available.
Kindly see the FAQ section of our website, www.rcbcsec.com for the full details.
Please note, online registration is only for 18 years old and above.
We at RCBC Securities, Inc. value your privacy. We believe that you are entitled to know how we use and protect your personal information. We give this notice to inform you of the ways in which we process your personal information and the means by which you can control, to a certain extent, these processes.
As the personal information controller under Republic Act No. 10173 or the Data Privacy Act of 2012, RCBC Securities, Inc. gives this notice to inform you of your rights and our obligations under the law.
The types of personal data that we collect depend on the product or service that you avail or intend to avail from us, including but not limited to:
Over the course of our relationship, we may collect data about you including but not limited to your transactions, account history and behavior, information, and inquiries about our products and services.
There are many ways that we get information from you. We might collect your information when you fill out a form with us, when you give us a call, use our websites or mobile applications, or drop by one of the RCBC business centers. We may also collect your information via the following:
The Data Privacy Act considers the following information as sensitive:
With your consent, we will collect your sensitive information for legitimate purposes, and in cases permitted or required by law.
We may also collect information about you when required or authorized by law. For example, we require your personal data to verify your identity under Republic Act No. 9160 or the Anti-Money Laundering Act of 2001.
RCBC Securities, Inc. uses "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We then use the information collected from Google Analytics only for purposes of improving this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. RCBC Securities, Inc. does not combine information collected through the use of Google Analytics with any of your personally identifiable information.
Please note that some information may be gathered with the use of 'cookies' which are small pieces of information stored on your browser that may be retrieved by the site. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google and will allow Google Analytics to recognize you on any return visit to this site. Should you wish to disable these cookies, you may do so by changing the appropriate settings on your web browser.
We know that some of you like to engage with us through social media. So that we can respond to your inquiries, we may ask for your name, contact number and email address. We will only collect your information with your consent. For account and transaction inquiries, you can always call our Customer Representative.
When we receive your personal information, we will take reasonable steps to notify you on how and why we collected your information, who we may disclose it to and how you can access it, seek correction of it or file a complaint. This notice may already be included in the form or document that you filled out and submitted to us. When we receive your personal data from third parties, we presume that you have permitted these parties to share your data with us. We will notify you of the circumstances of such collection upon your request.
We use your personal data for various reasons, mainly:
Collecting your personal data allows us to provide you with the products and services you requested. This means we can also use your information to:
With your consent, we may use your personal data to let you know about other bank products and services that we believe may be of interest to you, including products and services from RCBC and its subsidiaries (cross-selling). To help us determine offers most suitable to you, we may use automated tools for profiling and data analytics.
Such marketing activities may be via mail, telephone, SMS, email, or any other electronic means. We may also market our products through third party channels (such as social media sites) and partners.
You can let us know at any time if you no longer wish to receive direct marketing offers or object to the processing of your data for profiling.
Your personal information shall be retained for as long as the purposes for which it was collected, and such other purposes that you may have consented to from time to time, remain in effect.
We also keep your information for a period required by law and regulations.
We store information in paper and electronic formats. The security of your personal data is important to us and we take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, and unauthorized disclosure by establishing and enforcing measures that include, but not limited to, the following:
We may store your personal data physically or electronically with third party data storage providers. When we do this, we use contractual arrangements to ensure those providers take appropriate measures to protect that information and restrict the uses to which they can put that information.
To comply with legal and regulatory mandates, we submit required information to government agencies, like the Bangko Sentral ng Pilipinas (BSP), Bureau of Internal Revenue (BIR), Securities and Exchange Commission (SEC), Philippine Stock Exchange Inc. (PSE) and Capital Markets Integrity Corporation (CMIC).
In the normal course of our operations, we may share your data with third party service providers to perform tasks and activities on our behalf. They will be provided only with personal data necessary to perform their services. Contractual protections are in place to ensure they do not process such data for other purposes. These activities may be performed by IT firms to provide us with application systems and IT infrastructure services, including cloud services.
After obtaining your consent, we may disclose your information to third parties for further processing such as marketing, cross-selling and other specified legitimate purposes. In instances where your information is shared with third parties, we will ensure that we would only share your data with entities that can demonstrate sufficient organizational, technical and physical security measures.
We will only retain your information for as long as necessary for the purpose for which they were collected or as required by law and regulation. We will destroy your personal data when its retention is no longer required by purpose, law or regulation.
Unless there are practical, contractual and legal reasons why we cannot process your request, you have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong. To do so, please email firstname.lastname@example.org.
Under the Data Privacy Act, you have the right:
We may amend this Notice to comply with changes in relevant laws and regulations and to keep you informed of changes in the ways we process your personal data. Updates will be posted on this website.
We care about what you think and we welcome your feedback. You can contact us:
For your data privacy concerns and requests, you can email our Data Protection Officer at email@example.com
You may also contact the National Privacy Commission
Email: firstname.lastname@example.org or email@example.com
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
Mobile Nos. 09451534299 / 09399638715